Elena — virtual front desk (non-law)

A named reception in voice and text — for real operators

Clinics, workshops, home services, mom-and-pops: WhatsApp, browser voice, multilingual support, and CRM context so the next conversation starts smarter. Add email hygiene and light accounting lanes as you grow.

Start 7-day trial — business account Long-form business story

7-day free trial on eligible plans. Same underlying OS, business-first language here.

The stack, operator-first

Voice in the app

Browser HTTPS sessions: speak with Elena when typing is slow for your client.

Reception, not a script

She uses your business name, hours, and escalation path you define.

Multilanguage

English/Spanish with routing to match the customer, not a one-size bot.

Light CRM in one place

Conversations, bookings, and revenue signals stay on the same contact card.

Inbox + response (packs)

Triage, drafts, and “smart reply” patterns when you add the pack.

Light accounting (add-on)

Rudimentary P&L hygiene and exports to your bookkeeper when you are ready—no ERP bloat.

Elena vs answering services and generic chat widgets

A persistent, named front desk on your channels—not a one-off IVR or generic bubble.

	Elena (business profile)	Generic / offshore desk
Branding & tone	Your name + policies baked in	Unknown agent with a script
Channels	WhatsApp, voice, web, email (as you enable)	Phone only or a single pop-up
Memory	Context carries to the next message	No durable memory per customer
Upgrades	Add accounting, email, and CRM levels on the same plan shell	You stitch vendors by hand

Add-on lanes you can enable

Email organizer, Response packs, light accounting, deeper CRM and calendar sync. Everything stays in one business dashboard for instant status.

Are you a law practice?

Elena OS for attorneys (separate page) →